About Us

Welcome to Rize Technology Solutions

Join us as we redefine the standards of IT services in the Fraser Coast. Experience the difference of a true partnership with Rize Technology Solutions.

At Rize Technology Solutions, we are excited to announce our recent merger with TTECS and Fraser Coast Security, coming together to create an all-encompassing provider of technology solutions. This powerful combination allows us to offer complete, end-to-end services for our customers—covering everything from cutting-edge IT support to comprehensive security systems, cabling, monitoring, and much more.

With this merger, our commitment to delivering outstanding results has only grown stronger. As we continue to serve businesses across the Fraser Coast, we aim to be your one-stop partner for IT, security, and telecommunications needs. Whether you’re looking for reliable managed IT services, enhanced cybersecurity, or integrated security systems for your office, we have the expertise to help.

We’re thrilled to embark on this new chapter, ensuring our customers receive the best in technology and security services—all tailored to support your success.

Join us as we redefine the standards of IT services in the Fraser Coast. Experience the difference of a true partnership with Rize Technology Solutions.

While Rize Technology Solutions is a new name on the block, we’re certainly not new to the IT game! With over 17 years of hands-on experience dealing with customers we often are recognised for our exceptional people skills and ability to relate technology to their business.

Rize Technology Solutions didn’t just start out of the blue—it came from a desire to make a real difference in our community. After spending over 17 years in the IT industry, managing services for large-scale businesses with more than 300 employees, we realized that our expertise was often being used for companies far away, in big cities, while local businesses in Hervey Bay missed out on high-quality IT services.

The idea for Rize came from a simple, yet powerful, “aha” moment: Why send our skills to the big smoke when we can provide world-class IT services right here in our own backyard?

At Rize Technology Solutions, we pride ourselves on having a wealth of experience and qualifications to back up our services. I (Jonathon) hold a Bachelor’s degree in IT, giving me a solid foundation in the field. Over the past 17 years, I've worked with a diverse range of clients, from small start-ups to major enterprises, including a professional NRL team—delivering top-tier IT solutions across the board.
I’m also a qualified communications tower climber, which means I’ve got the hands-on skills to tackle even the trickiest technical challenges in hard-to-reach places. Our team has deep expertise across various industries, and our commitment to the local community drives us to bring the best of what we know to the businesses of Hervey Bay.

At Rize Technology Solutions, we don’t compromise when it comes to the products we recommend. We carefully select only the best and most reliable technology solutions available on the market, each backed by industry-leading warranties. We understand that downtime can be costly for your business, so our approach is simple: use products that keep downtime to a minimum—or better yet, eliminate it entirely.

Our team rigorously vets every product we use, ensuring it meets the highest standards for performance, durability, and reliability. Whether it’s hardware, software, or security solutions, we recommend products that we trust to keep your business running smoothly without interruptions.

At Rize Technology Solutions, our vision is to be the trusted IT partner for businesses in the Fraser Coast community. We are committed to building valuable relationships with our clients, offering real, effective IT solutions that not only secure their environments but also streamline their business operations. By providing tailored, reliable, and forward-thinking IT services, we aim to empower local businesses to thrive in today’s fast-paced digital world. One of our most memorable moments was helping a customer set up their new restaurant. From the start, we worked closely with them to ensure everything was up and running—from phones and internet to IT, securing their emails and devices, and assisting with their point of sale system. We were with them every step of the way, and their first month of trading has been smooth and without fault. What made it even more rewarding was the feedback we received: the customer mentioned how many suppliers had let them down throughout the project, but we were the only ones to offer consistent, reliable support at a reasonable price. Knowing we played a part in their success, especially in the early stages of their business, made it all the more meaningful.

Why Choose Us?

Local Expertise & Personalized Service

We’re deeply rooted in the Fraser Coast community, and our focus is on building long-term, trustworthy relationships with local businesses. You won’t just be another account to us; we take the time to understand your unique needs and provide tailored IT solutions to help your business thrive.

Communication & Partnership

We’re not just your IT provider; we’re your IT partner. We pride ourselves on being accessible and transparent, providing you with clear, honest communication every step of the way. Our team is always ready to support you and is focused on building a relationship that goes beyond just technical support—we want to be a key part of your business’s success.

Real IT Solutions

Unlike many other providers in the area, we don’t just “figure it out” when something goes wrong. We focus on sustainable, long-term IT solutions that are built with security, efficiency, and your business goals in mind. Our services go beyond quick fixes—we’re here to future-proof your business.

Industry-Leading Skills

There are a lot of IT providers in the area, but many lack the advanced skillset and qualifications needed for complex IT challenges. With over 17 years of hands-on experience, including managing IT for large organizations, we bring a level of expertise that sets us apart. Whether it’s network security, disaster recovery, or system optimization, we’ve got the know-how to handle it all.

Commitment to Security & Long-Term Success

Many providers focus on immediate solutions, but we prioritize the long-term security and sustainability of your business. We understand that your data is your most valuable asset, and we go above and beyond to ensure it’s protected. Our focus isn’t just on fixing issues as they arise; we plan for your future IT needs to keep your business secure and running smoothly.

Friendly & Approachable Team

We believe in making IT approachable and friendly. No jargon or tech talk—just a team that’s easy to work with and always ready to lend a helping hand. We take pride in offering a positive, stress-free experience for all our clients.

Your Trusted IT Partner

Empowering Fraser Coast businesses with tailored IT solutions, expert support, and reliable technology for lasting success.

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